Performance Management

It is my great pleasure to provide this letter of recommendation for Charlotte Kells, as she is one of the best leadership and professional development consultants that I have ever worked with. She is an incredibly gifted facilitator who has a deep understanding of individual and team motivation and dynamics, giving her the ability to sense when to stretch workshop participants to go beyond their comfort zone, to hold them accountable for their own work, and to inspire them to grow and develop. Charlotte’s experience and dedication are phenomenal, and she is always willing to lend me her ear when I just need a few minutes of her time to run by an idea or two. I’ve had her work with my organization on a number of projects, from team-building to executive coaching, and everything in between. In every case, participants come away feeling satisfied and excited to apply the concepts they learned once they get back to their office. She is very supportive and dedicated to individual, team, and organizational development. I firmly believe that any organization that contracts her services will be entirely satisfied with her work.

Director of Leadership Employee Enrichment Program at Cal State University East Bay