Conflict Resolution / Negotiation Skills

  • Conflict Management Self Assessment
  • Personal Reactions to Conflict
  • Preparing to Negotiate
  • Facilitating Conflict Mapping Technique
  • Recognizing Issues / Identifying Options
  • Communication / Influencing Strategies
  • Listening to Learn
  • Inquiry:  Questioning Techniques
  • Reframing to be Heard
  • Steps to Effective Negotiation
  • Applications: Applying Techniques to Real Life Cases
Contact Us
San Francisco Bay Area:
(415) 234-6013
(617) 306-0265
Email Us
“Working with Charlotte has been a very meaningful and productive
experience. The focus on passions and natural inclinations,(in FututeScaping) rather than simply work experiences, caused me to change focus completely. This is the most productive kind of work direction brainstorming imaginable.”

Non-Profit Board Executive