Conflict Resolution / Negotiation Skills

  • Conflict Management Self Assessment
  • Personal Reactions to Conflict
  • Preparing to Negotiate
  • Facilitating Conflict Mapping Technique
  • Recognizing Issues / Identifying Options
  • Communication / Influencing Strategies
  • Listening to Learn
  • Inquiry:  Questioning Techniques
  • Reframing to be Heard
  • Steps to Effective Negotiation
  • Applications: Applying Techniques to Real Life Cases
Contact Us
San Francisco Bay Area:
(415) 234-6013
(617) 306-0265
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“With the use of unique coaching techniques and assessment tools, Charlotte (a.k.a. miracle worker) has the ability to deliver effective action plans that drive long term personal and professional leadership growth. In this past year working together, she has made a real difference in building my leadership presence and overall effectiveness.”

CEO, National Food Distributor