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“This is a great workshop! Extremely useful. One of the best leadership training workshops I have ever experienced. The great thing about this workshop is how it connects to the content of our own most important initiatives. “
“I learned the diverse skill-set, awareness and sensitivities needed for really effective leadership. This workshop was much more productive than other professional training experiences I’ve attended. It was very useful, and is likely to have more potent and lasting outcomes. The facilitators were very knowledgeable and were clear, astute, and timely in their comments.”
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Agile Change Leader Workshop
“I really liked it that this workshop allowed me to put together an actual presentation. I liked the small group work, the self-reflection worksheets, and the fact that the exercises to practice were well done. I learned how to approach presentations in an organized way and work towards improving my skills. Also, how to maximize. . . And pre-plan and be as prepared as you can be for your audience. Excellent session. Thank you. . . “
-Participant in Maximize Your Message Workshop
“I really liked the brainstorming activity and the positive outlook on decision-making. The presenter, Charlotte, was one of the best.”
-Participant in Manager as Decision Maker Workshop
"I really liked the entire session. There was very helpful information, and the instructor was terrific. Great session. Thanks." ....
-Participant in Making Meetings Work Workshop.
"I plan to use this information in my team since this session had a lot of good ideas (e.g. Tuckman's Model) This workshop was excellent as usual! It continued to offer ways to think of ways to manage. Thank you. Charlotte is a great facilitator."
-Participant in Building Effective Teams Workshop
“Without a doubt, Charlotte is probably THE best training/facilitation professional I know. She is clearly gifted. From a customer perspective, she listens to both the spirit and content of what you need and ALWAYS delivers above expectations. In addition, she is a pleasure to work with.".....
"Charlotte was the primary trainer in the roll-out of Team Leader Training at one of our manufacturing plants that is transitioning to self-managed teams. The training not only got rave reviews but yielded huge performance results. Three years later this plant is considered exemplary by all performance measures. There is no question that Charlotte played a major role in this plants success.
-Manager, Development & Learning, C.R.Bard
“What was most valuable about this course (‘RESPECT: Maintaining a Positive Workplace’) was the learning to think about others and how they might feel. Also, I learned what steps to take to deal effectively with harassment. The class was fun and very educational! Charlotte was very observant of the group and handled all situations that came up. I feel this course should be mandatory for all employees!"
-Manager at BankBoston
"On behalf of Citizens Bank, I wish to thank you for participating in our seminar, ‘Keeping the Owner Healthy, Wealthy, and Wise.’ You certainly contributed to the ‘wise’ portion of the morning. Your presentation was well executed, interactive, original, interesting, and, most important, helpful. The surveys completed by those who attended indicated all of this, and more. We felt very good about the entire morning. All of the pieces fit together beautifully. Again, thank you "
-Regional President, Citizens Bank
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SAMPLE TRAINING TOPICS
(Each of these training topics are customized in format and content to meet the needs of your participants and Organization)
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- The Visionary Leader
- Introduction / Agenda
- The Meaning of Leadership
- Leading vs. Managing
- Critical Leadership Skills
- Leadership Styles
- Self Assessments / Applications
- Communication / Personality Styles: Introduction to MBTI
- Vision, Mission, Values
- Creating a Personal Mission Statement / Vision
- Review and Preview
- Understanding Conflict
- Techniques for Conflict Resolution
- Creative Collaboration Model
- Successful Communication / Negotiation Strategies
- Team Problem Solving Experience
- Applications / Practice
- Leading Through Change
- Review / Preview
- Introduction to Change Theories
- Strategies for Transition Happenings
- Overcoming Resistance
- Approaches to Decision Making
- Building Consensus
- Applications / Practice
- Implementation Strategies
- Political Acumen
- Leadership and Innovation
- Review / Preview
- Creativity and Innovation
- Assessing Own Approach to Problem Solving
- Myths, Mind Sets, and Blocks to New Thinking
- Climates for Innovation
- Overview of the Creative Problem Solving (cps) Process
- Tools and Techniques for Innovative Thinking / Problem Solving
- Applications / Practice
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- Conflict Management Self Assessment
- Personal Reactions to Conflict
- Preparing to Negotiate
- Facilitating Conflict Mapping Technique
- Recognizing Issues / Identifying Options
- Communication / Influencing Strategies
- Listening to Learn
- Inquiry: Questioning Techniques
- Reframing to be Heard
- Steps to Effective Negotiation
- Applications: Applying Techniques to Real Life Cases
- Pros and Cons of Reviews
- Purpose of Performance Management
- Understanding Legal Issues
- Primary Causes for Low Performance
- Overview of the Performance Management Process
- Effective Language
- SMART Goal Setting
- The Form
- Application: Case Study
- Communicating The Process
- Coaching for Performance
- Case Study Application and Practice
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- Introduction to Teams
- Qualities of a High Performance Team
- Group Assessment / Who Are We?
- Working With Differences
- Experiential Learning Cycle / Reflective Learning for Teams
- A Team Experience
- Model of Team Development
- Understanding Conflict
- Close
- Introduction / Agenda
- Techniques for Conflict Resolution
- Creative Collaboration Model
- Conflict Resolution Meeting / Mediation
- Team Problem Solving Experience
- Rotating Leadership
- Techniques for Problem Solving
- Gap Analysis
- Force Field Analysis
- Team Meeting Designs
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- Introduction
- Challenges in Leading Organizational Change (interactive exercise)
- Three Levels of Leadership Agility (input, self-assessment results)
- The Four Leadership Agility Competencies (overview, small-group discussion)
- Context-Setting Agility (case discussion, small-group work)
- Context-Setting Agility (application to initiatives)
- Stakeholder Agility (case discussion, sub-group work)
- Your Power Style (discussion of pre-work)
- Stakeholder Agility and Power Style (application to initiatives)
- Take-Aways and Wrap-up
- Introduction
- Creative Warm-up
- Creative Agility: Problems and Issues (case discussion, sub-group work)
- Creative Problem Statements (application to initiatives)
- Creative Solution Ideas (application to initiatives)
- Creative Agility: Combining Creative Solution Ideas (application to initiatives)
- Self-Leadership Agility (input, group discussion)
- Self-Leadership Agility (application to initiatives)
- Putting it all Together: Leadership Agility in the Real World
- Take-aways and Wrap-up
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SpeedReading People is a revolutionary new system for communicating using proven techniques for instantly grasping what drives another person, so you can tailor your approach for maximum impact.
Based on the Jungian model of Personality Type, the SpeedReading People® System is the only easy-to-use, practically applied program of its kind. It is designed to provide the cutting edge tools everyone needs in order to expertly:
1. SpeedREAD: quickly identify key personality type characteristics of others -- based on readily observable clues such as demeanor, body language, appearance, energy level, vocabulary, and speech patterns.
AND
2. SpeedREACH: instantly develop rapport and get on another person’s wavelength.
Communications Training, Consulting, and Coaching programs are available for professionals in any industry and can be customized for any group within an organization for maximum practical application.
Kells Associates is certified to teach this dynamic, practical course created by Vervago. Precision Questioning and Answering (PQ+A) is a set of tools that creates content-driven workplace conversations that emphasize tightly aligned questions and answers. Precision Q+A involves carefully crafted analytic questions, a concise format for answering analytic questions, and a means of matching questions and answers that helps people work together in smarter and more effective ways.
What will you learn at a Precision Q+A workshop?
In the course you will:
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Learn the seven categories of analytic questions
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Master the format for basic answers to precise analytic questions
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Answer questions directly and concisely
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Test your thinking rigorously
Communicate clearly to improve the efficiency of a discussion
Working with Vervago, our commitment to you and your organization is ongoing. Vervago helps to ensure that Precision Q+A learning goes beyond the classroom experience with:
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Workshop practice that uses participants’ real work, allowing real-time
application of the skills
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Four skill-building exercises delivered via email each week for the month
following the workshop
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Monthly skill sharpeners that keep Precision Q+A learning top-of-mind
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A library of skill sharpeners easily accessible via our website to foster lifelong learning.
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