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"Kells Associates impressed us with their amazing accessibility and
flexibility. Sudden shifts and changes peppered the landscape of this
project. Yet, I could easily access them to relay those changes. More
importantly, they met these challenges with creativity, patience, and
grace"
-Project Manager, Beth Israel Deaconess Medical Center
Working with Charlotte is a learning experience; she is the consummate
professional, coach, and colleague. I knew that I could count on Kells
Associates for their follow-through and guidance every step along the
way".....
-Director of Organizational Development, Beth Israel
Deaconess Medical Center
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As Organizational Effectiveness consultants, Kells Associates bring in-depth and diverse experience to the consulting partnership. We pride ourselves in facilitating a successful, collaborative process while delivering promised results.
- We first meet with you to envision the goals you want to achieve for your initiative.
- Using one-on-one interviews, focus groups, and online survey instruments, we assess your current situation and report back clear objective findings.
- We lead planning and strategy sessions with key stakeholders to help you determine the best approach for your project.
- We facilitate on-going meetings and work with you to ensure project timelines and quality deliverables are met.
- We facilitate problem-solving sessions to overcome barriers and stimulate new thinking.
- We evaluate the ongoing success of the project and put strategies in place to keep it dynamic and results focused.
- Cultural Change
- Employee Engagement
- Talent Management
- Performance Improvement
- Work Flow Effectiveness
- HR Consulting Services for Small Business Needs

HUMAN RESOURCE STRATEGY
- Planning Sessions
- FutureScaping for the Company’s Vision, Mission, and Strategy
- Cultural Audits
- Organizational Design
- Executive / Management Coaching
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STAFFING AND RECRUITMENT
- Recruitment Strategy
- Behavioral Interviewing
- Reference Checks
- Preparing the Offer
- Employee Orientation
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STAFF / MANAGEMENT DEVELOPMENT
- Customed Training Programs
- Performance Coaching
- Career Development Planning
- Succession Planning
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HUMAN RESOURCE COMPLIANCE
- Ensure Policies, Procedures, and Practices are in Compliance with State and Federal Laws
- Employee Handbooks
- Assistance in Managing Outside Vendors and Resources for Compensation and Benefits
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PERFORMANCE MANAGEMENT
- Motivational Performance Management Systems and Tools
- Revise / Update Current Forms
- Oversee Review Process
- Implement a 360 Review Process for Key Management Team
- Coach / Provide Training for Effective Implementation
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EMPLOYEE COMMUNICATION
AND ASSESSMENT
- Employee Satisfaction Surveys
- Conduct Employee Interviews and Focus Groups
- Reward and Recognition Programs
- Internal Communication Planning
- Communication of Benefits and Key Messages
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BUILDING HIGH PERFORMING WORK TEAMS
- Team Leadership Training / Coaching
- Team Building Sessions
- Conflict Resolution / Mediation
- Certified in Many Team Assessment Instruments (i.e. MBTI, Career Architect, Element B, Personal Directions, LEA 360 Feedback Tool)
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