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Charlotte L. Kells, is an Organizational Effectiveness Consultant who specializes in leadership/career coaching, process facilitation, creative problem solving, strategy planning, mediation, and custom training. She began her career as a VP of HR in the banking industry and as a training and development specialist in the retail world. She has over 20 years experience-helping clients build collaborative cultures and improve business results.
Charlotte’s clients include the National Trust for Historic Preservation (and many of their Main Street programs), International Fund for Animal Welfare (IFAW), Blue Cross Blue Shield, Hachette Book Group, Boston Medical Center, Caritas Norwood Hospital, C.R.Bard, Panalytical, Peabody Essex Museum, Omgeo, Fidelity Investments, Thomson Financial, Tufts University, and MassHousing.
In 1990, working with the Cape Cod Commission, Charlotte designed and facilitated town-wide visioning/planning forums in Yarmouth and Orleans (Massachusetts) to assist the communities with developing Comprehensive Town Plans. She has also led large-group, Open Space workshops for clients such as the Massachusetts Bankers Association, Earth Stewards Network, Citizen's Bank, CR Bard (medical technologies), and Northeast Human Resource Association.
As a part of the Commonwealth's statewide Managing for Results Initiative (MRI), Charlotte served as Lead Consultant assisting the Division of Medical Assistance (DMA) in their process improvement efforts. She designed meetings and instructed facilitators to lead the idea generation sessions for gathering practical recommendations and led a process for the Senior Team to implement ideas within an 18-24 month period.
For ten years, Charlotte was a faculty member at the Creative Problem Solving Institute in Buffalo, NY in their Facilitating Creative Leadership Program. During this time, she taught multi-cultural leadership groups the Osborn Parnes Creative Problem Solving model: techniques for facilitating groups and creative thinking, and the skills to create high performance, innovative teams. In 1992, Charlotte became a Colleague of the Creative Education Foundation in recognition of her work at the Institute.
Charlotte is a qualified Mediator, and is an administrator for the Myers Briggs Type Indicator (MBTI), Career Architect, Elements B, Personal Directions, Leadership Effectiveness Analysis (LEA), and Leadership Agility 360. She uses these instruments in her team building, consulting and coaching work.
She holds Masters Degrees in both Education and Business from the University of Michigan and Lesley College.
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Mary A. Massey, is a seasoned strategy consultant and executive coach, and currently serves as an Associate Partner to Kells Associates of Boston, and Considea Consulting and Atalanta Partners of San Francisco. Mary spent the first ten years of her career in  financial services, primarily at Goldman Sachs and ABN Amro Bank, where she began to see the powerful connection between leadership and team effectiveness and bottom-line business results. Pursuing this interest and before joining Kells Associates, she spent five years at a boutique strategy consulting firm, The Trium Group, that specializes in large scale organizational transformation, strategy execution, and team effectiveness. With Trium, Mary was a senior leader, and advised executive clients and teams at Cisco, Barclays Global Investors, Symantec, Nokia, The World Bank, Virgin Atlantic, RaboBank, and AXA Insurance Group.
Mary received her MBA at UCLA where she graduated as an Advanced International Management Fellow. She has lived and worked in five countries and speaks Spanish fluently. She grew up on the shores of the Boston area, and she and her husband love to sail. She is almost certainly the slowest triathlete in California. She earned a BS in Business Administration from Miami University – Ohio and holds a qualification to administer the Myers Briggs Type Indicator.
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Jim Denyes is a management consultant, training facilitator, author and manager. Having worked in business, industry and government, Jim has a broad and comprehensive background as a manager, industrial engineer, management consultant, trainer, and group  process facilitator. His extensive knowledge and innovative approaches in developing and installing management and productivity improvement programs have earned him a reputation for getting immediate results.
Recognized for his leadership ability and numerous civic and professional achievements, Jim has over thirty years of volunteer service and has held numerous leadership positions on Boards of Directors for various professional, civic and church organizations at the local and national levels, often serving as president. These organizations include ASTD, IIE, The Improvement Institute (international), Hampton Roads Quality Management Council, Virginia Beach Quality Alliance and various others. Jim is listed in Who's Who of America and other professional recognition publications. Last year he received the Distinguished Leader Award from the Creative Education Foundation, which sponsors the annual international Creative Problem Solving Institute (CPSI), where Jim has served for over twenty years as a volunteer leader, often in a professional role. There he has conducted various leadership courses in facilitation and creative problem solving, chaired the Program Team and recently was elected to its over-arching Creative Problem Solving Institute Council.
Jim Denyes is currently the Training Department Head and senior civilian for the Navy Occupational Safety and Health, and Environmental Training Center in Norfolk, Virginia. There he manages a staff of military, civilian and contract safety, environmental and industrial hygiene professionals who teach fifty different courses in over seventy-five cities worldwide each year. He also serves as chair of the annual weeklong Safety Professional Development Conference for the Navy, Marine Corps and Coast Guard. Jim was formerly Head of the Management Engineering Department and Director of the Navy School of Manpower Management at the Navy Manpower Analysis Center. He also served as Staff Industrial Engineer and Director Navy School of Work Study. He also worked for Allied Chemical Corporation as an Industrial Engineer and Duke Construction as a Quality Control Engineer for construction of major projects such as aircraft hangars.
Jim holds a BS in Industrial Engineering from Virginia Tech University. A dynamic speaker and master facilitator, Jim has worked with a variety of business and professional groups, both locally and nationally, sharing his innovative results-oriented approaches to productivity, work simplification, total quality management, creative problem solving and personal growth. Jim wrote and published a methods improvement workbook entitled Work Smarter, Not Harder.
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Bill Joiner is a founding principal of Changewise, a Boston-based leadership and organization development firm with a network of highly experienced professional colleagues in the US, Canada, and Europe. Known for his ability to custom-design events to meet specific client objectives, he has facilitated over a hundred off-site meetings  and leadership training programs. Insightful and articulate, he brings to his work a warm, calm presence that generates trust, openness, and clarity.
Bill is the creator of The Breakthrough Strategy Process, a methodology used to apply creative thinking tothe development of breakout strategies. His Fast Track Change Process, is a highly participative process redesign methodology that produces high commitment to and rapid implementation of high quality redesigns. The workshops he provides include The Agile Change Leader and Pivotal Conversations.
Bill trains experienced internal and external executive coaches in how to incorporate the Leadership Agility framework into their coaching repertoires. He also certifies coaches in the use of the Leadership Agility 360.
For nine years, he served as an adjunct faculty member for Leadership for Change, an action learning program for managers at Boston College. He is the author of numerous articles, including "Leadership for Organizational Learning." Some of Bill's better-known clients include: Aetna, AOL, Astra, Bell Canada, Corning, Digitas, EMC, Harvard Business School, Healthways, IBM, MIT, MITRE, McKinsey, Partners Healthcare, PepsiCo, Polaroid, State Street, Sun Microsystems, Sunoco, Travelers, Wyeth Biotech, and various US and Canadian federal agencies.
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Marianne H. Roy, is a consultant, facilitator, trainer and coach. Her areas of expertise include: Organization Development, Innovation  Management, Building Team Based Organizations, and Leadership Development.
Marianne is passionate about linking the needs of the business to the work she does in organizations. In 1999 she won the Charles Russell Bard award for the ground-breaking work she did to establish training and organization development as a value added, strategic resource at C.R. Bard. Marianne maintains a systems perspective when working and specializes in designing and delivering customized solutions. She is also dedicated to building capacity and capability in her client organizations.
A sample of projects Marianne has undertaken include:
- Working with a manufacturing plant to make the successful transition to teams. This included working with all levels of system to tackle the multitude of issues associated with the implementation of teams. From organizational design issues to building competency road maps to helping the leadership team acquire the skills/knowledge and attitudes to lead a team based organization.
- Using creative problem solving techniques, Marianne has worked with R&D organizations to extend the life of patents, overcome product design problems and generate innovative new product ideas.
- Developing competencies for all levels of Leadership then designing, developing and delivering customized training solutions.
- A large scale change initiative to focus an organization in a new strategic direction.
Ms. Roy received her Masters degree in Human Resource Education at Boston University and an Organization and Systems Development Certificate from the Gestalt Institute of Cleveland. She is a member of the Organization Development Network, International Gestalt Institute, and the Mass Bay OD Learning Group.
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Carol Salloway has been an organizational consultant for over 20 years. She is a Partner in Performa Consulting Group, a consulting firm providing organizational and leadership development services. Prior to establishing this consulting practice in 1997, Carol spent 10 years as the Human Resource Consulting Practice Manager at a management-consulting firm, now Clark Consulting. Her earlier career involved starting up and running the student service organization a Boston area graduate school.
As an organizational consultant and executive coach, Carol designs, develops and delivers programs and services that enhance individual and organizational effectiveness. She is known for helping individuals and teams achieve clarity about issues, opportunities and actions that lead to results.
Her industry experience includes many start up, emerging growth and well established companies in the technology, biotechnology, financial services and health care industries as well as not-for-profit organizations.
Carol earned a Bachelors degree in Psychology from Simmons College and an MBA degree from Boston University, with a concentration in organizational behavior.
She is a certified professional coach, earning that designation through New Ventures West Integral Coaching Program. She is qualified in Myers Briggs Type Indicator (MBTI), the Leadership Effectiveness Analysis (LEA), CCL’s Benchmarks, HayGroup’s Emotional & Social Competency Inventory (ESCI), the Leadership Agility 360, the Enneagram and various other instruments and processes.
Carol is a committee chairperson in the Northeast Human Resources Association (NEHRA), and an active member in the Human Resources Leadership Forum (HRLF), the Boston Facilitators’ Roundtable (BFR) and the International Coaches Federation (ICF).
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